Privacy Policy
At Lookout Loans respecting and protecting our customer privacy is vital to our business. We welcome the opportunity to explain our Privacy Policy and the steps that we take to protect your nonpublic personal information. Nonpublic personal information means personally identifiable financial information of our Borrowers that is not publicly available and that we collect in connection with your BCL Mortgage Loan application.
This Privacy Policy will provide detailed information about how we collect and share nonpublic personal information. The provisions of this Policy will apply to former customers as well as current customers unless we state otherwise
Protecting the Privacy of Customer Information.
We take the responsibility of protecting the privacy and confidentiality of customer nonpublic personal information very seriously. We maintain physical, electronic and procedural safeguards that comply with federal standards to store and secure nonpublic personal information about you from unauthorized access, alteration and destruction. Except as stated within, we restrict access to your nonpublic personal information to our employees and service providers who need access to that information in order to provide the products and services that we offer to you.
How We Gather Information
In order to provide mortgage loans, we collect nonpublic personal information from a number of sources including:
- Information you provide to us on applications or other forms that you provide to us in writing, by telephone, electronically or by other means, such as name, address, social security number, income, employment information, assets, etc.
- Information we receive from an outside company, such as a consumer credit reporting agency or vendors which verify information that we obtain from you in connection with a Mortgage Loan application;
- Information from public sources such as real estate records; and
- Information about your transactions or experience with us, such as property value appraisals and specific information regarding your mortgage loan transaction, our Affiliates and others;
Information We Collect While You Browse Our Website
We do not access information about your identity while you browse our website. You remain anonymous to us. While you view our site, our system tracks the pages your visit, the pages you download, the site you came from, your browser type and software, and notes your IP address (but not your identity). We may place a “cookie” on your computer that tracks your use of our website. A cookie is a piece of data that is stored on your hard drive. It takes up very little room on your system and helps us estimate the number of persons that use our site and determine the areas of that site that are most popular. The cookie does not provide us with specific, personally identifying information about you, such as your name, address, social security number, email address or phone number. You can remain anonymous while you are browsing our website, but once your complete an application for a loan, we will use the information in your application to determine if you are eligible for the loan you requested. We may retain all of the information that you provide to us in the application process, including personally identifying information such as your name, address, social security number, assets, liabilities, age and employment.
Information We Share
We may disclose the information that we collect, as stated above, to:
- Financial service providers such as banks, investment companies, other non-bank mortgage companies and third-party loan servicers;
- Non-financial settlement service providers (which may include, but are not limited to, our Affiliates) which assist us in processing your application such as appraisers, escrow or settlement agents, property, hazard, flood and mortgage insurance companies, notaries or title companies;
- Government agencies or consumer reporting agencies for specific and limited purposes to:
- Effect a transaction authorized or requested by you;
- Effect, administer or enforce a transaction;
- Protect against fraud, unauthorized transactions or other liability;
- Report to a consumer reporting agency;
- Comply with a legal investigation, including subpoena or court order, or regulatory requirements;
How We Disclose Your Nonpublic Personal Information
We do not provide nonpublic personal information about you to third parties other than as required to effect a Mortgage Loan transaction.
Changes to Our Privacy Policy
We reserve the right to amend the terms of this Privacy Policy from time to time. Our Privacy Policy, as in effect from time to time, is continually posted on our website. By electing to become one of our customers or by receiving our products and related services, you agree to receive copies of our Privacy Policy and any amendments to it from our Web site unless you notify us otherwise in writing at the address stated below.
Contact Information
You may write to us at the address below with questions about your nonpublic personal information.
3285 Old Conejo Rd
Newbury Park, CA 91320 USA